Case study

Silent Breach

Silent Breach is a multi-national cybersecurity firm specialising in network security and digital asset protection. Silent Breach takes a holistic approach to cybersecurity, offering clients a suite of turn-key solutions that combine world class cybersecurity services, managed programs, and an expanding product suite. This is supported by an award-winning security team stationed across three continents, a global SOC, and around-the-clock operations.

The challenge

As a global leader in cybersecurity, Silent Breach operates at the cutting edge of security best practices and performance. To succeed in this rapidly changing field, they require maximum speed, durability, and flexibility to meet operational demands.

Insecure channels

Silent Breach routinely provides highly sensitive information to clients, partners, and employees. The existing secure communications solutions have proven too bulky, complicated, or expensive.

Manual data management

Silent Breach maintains a strict policy of deleting all sensitive data within 90 days of project completion. With information spread across numerous channels, this has proven to be a hassle to manage and ensure.

Lack of visibility

Silent Breach is committed to the highest confidentiality policies, including a zero-trust framework and need-to-know data clearances. A toolset is needed to enable and enforce these initiatives.

The solution

Silent Breach chose SharePass as their strategic security partner, leveraging the following solutions:

  • SharePass makes secure E2EE data sharing effortless and reliable. Using the browser extension, Silent Breach integrated encryption directly into their existing communication channels.
  • Silent Breach can now tap into a suite of data permissions that enable precision encryption on-the-go. Depending on the data in question, Silent Breach can choose to limit access to a set of IP addresses, time window, PIN holders, and more.
  • With SharePass’s Yubikey support, Silent Breach is able to verify the recipients’ identity before any confidential communication or data transfer.
  • With the SharePass portal, users maintain perpetual control over their data and gain full visibility into when/how that data is being accessed. Deleting data is now as simple as clicking a button and is fully managed in a single secure repository.

The result

After 1 year, Silent Breach has achieved the following results:

Reduced the average customer onboarding time from 1 week to 1 day

In the past, Silent Breach would spend a week introducing clients to an unfamiliar communication process. Now, the client’s preferred communication channels are instantly upgraded to meet the highest security standards.

Saved 400 hours

With all their sensitive data now managed on a central dashboard, Silent Breach has been able to completely transform their data management procedures. Now, data is scheduled to automatically self-delete, freeing up valuable time now spent growing their business. Furthermore, SharePass’s innovative Mutual Human Authentication capabilities enable expired data to be reenabled upon request, saving time while upholding privacy and security.

Saved $60,000

By consolidating several activities into a single solution, Silent Breach was able to reduce their total software licensing volume by $60,000 per year.